Terms and Conditions
Effective Date: 01/06/2025
Welcome to Ocean Ripples. These Terms and Conditions govern your use of our website, www.loveoceanripples.co.uk, and any purchase you make through our Shopify-powered store. By accessing or using the Site, you agree to comply with and be bound by these Terms.
1. General Information
Ocean Ripples is an online retail brand specializing in costume jewellery, including earrings, bracelets, necklaces, and rings, curated with a focus on polished style and affordable elegance.
If you have any questions, please contact us at:
Email: info@oceanripples.co.uk
2. Eligibility
To use our site or make a purchase, you must be at least 18 years old or the age of majority in your jurisdiction. By using this Site, you represent that you meet these requirements.
3. Orders and Payment
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All orders are subject to acceptance and availability.
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We reserve the right to cancel or refuse any order at our discretion.
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Payments are processed securely via Shopify Payments and/or third-party providers such as PayPal, Apple Pay, and others accepted on the Site.
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Prices are listed in GBP and are subject to change without notice.
4. Shipping and Delivery
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We ship to the UK, Europe, and worldwide.
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Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the selected shipping method at checkout.
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We offer fixed-rate shipping based on your location, which will be clearly displayed at checkout.
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Please ensure your shipping address is correct. Ocean Ripples is not responsible for delays or losses due to incorrect address information, customs processing, or courier issues.
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International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
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5. Returns and Refunds
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We accept returns within 14 days of delivery.
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Items must be unused, in original condition, and with original packaging.
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Certain items may be non-refundable. Please see our [Returns Policy] for full details.
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Refunds are processed to the original payment method within 7–10 business days after we receive the return.
6. Intellectual Property
All content on this Site, including logos, images, text, graphics, and software, is the property of Ocean Ripples or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.
7. Privacy
Your use of the Site is also governed by our [Privacy Policy], which describes how we collect, use, and store your personal data.
8. User Conduct
You agree not to:
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Use the Site for unlawful purposes;
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Interfere with the Site’s operations or security;
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Attempt unauthorized access to any part of the Site;
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Submit false or misleading information.
9. Disclaimer and Limitation of Liability
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The Site and its content are provided “as is” without any warranties.
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Ocean Ripples does not guarantee the accuracy, completeness, or reliability of any content or product description.
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To the fullest extent permitted by law, we disclaim all liability for damages arising from your use of the Site or products purchased from it.
10. Indemnification
You agree to indemnify and hold harmless Ocean Ripples and its affiliates, officers, and employees from any claims, losses, damages, or legal fees resulting from your breach of these Terms or misuse of the Site.
11. Changes to These Terms
We may update these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Site signifies acceptance of the revised Terms.
12. Governing Law
These Terms and any disputes arising under them are governed by the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any legal matters related to the Site or your use of our services.
13. Contact Us
If you have any questions or concerns about these Terms, please feel free to reach out to us:
Email: info@oceanripples.co.uk
Mailing Address:
Ocean Ripples
26 Broomhill Way
Poole
BH15 4GJ
United Kingdom